Our Flight Plan

Attention all passengers! Welcome aboard Collected Concepts, where our mission is to bring you the ultimate training and marketing solutions from around the world. With over 35 years of experience, we've been "In the loop" and have collected the best strategies to help your business soar to new heights. But we don't stop there! We believe in taking a fresh perspective and finding new ways to "supercharge" existing ideas by looking “outside the box". So fasten your seatbelts and get ready for a marketing journey like never before, with Collected Concepts as your co-pilot!

The Flight Crew

NICK FAILLA
Air Commander in Chief

Attention aviators, it's time to soar to new heights! We have a VIP guest on board, Nick, the Air Commander in Chief of Collected Concepts with over 36 years of experience in marketing. Nick is a proud graduate of Adrian College, where he earned his wings and learned to take off in the business world, he later continued his studies at the University of Michigan.

Nick and his unique team are constantly searching for innovative strategies to help retailers and wholesalers take off and reach their marketing goals. They're always ready for a challenge and won't hesitate to fly through turbulence to get the job done.

When Nick isn't cruising at 30,000 feet in his private jet, he can be found with his trusty co-pilot, Donna, who never lets him fly solo. Together, they've flown through the marketing stratosphere and landed safely at the top. In his free time, Nick enjoys jumping out of planes, diving off bridges, and crafting paper planes with the precision of a seasoned pilot.

So fasten your seat belts and get ready for a thrilling ride with Nick and his crew. With their marketing tactics, you'll be soaring above the competition in no time!

DONNA FAILLA
Chief Flight Officer

Attention all passengers, and welcome aboard flight Collected Concepts. This is your captain speaking, and I’d like to introduce our very own Chief Flight Officer, Donna, She is the air traffic controller, distributor of duties and the overall overseer of this creative crew.

She ensures our team is always on course and working together towards our goals. Donna's business insight is like rocket fuel, propelling our company to new heights and reaching for the stars. So fasten your seatbelts, sit back, relax, and enjoy your flight with Donna and the rest of the Collected Concepts crew. We guarantee you a smooth and successful journey.

John Daugherty
Keeper of the Crayons

Ladies and gentlemen, let me introduce you to John, the Chief Operations Pilot at Collected Concepts, also known as the "Captain of Chaos Control"! John has more operational experience than a skydiver has jumps, with over three decades of expertise in the industry, he has the skills to navigate through any turbulence and can land a project with ease. With his eagle-eye attention to detail and his knack for problem-solving, he's the wingman everyone wants on their team.

John is not just a pro at managing operations, he's also a master at sales training and consulting. With his expertise in sales and consulting, John can show you how to navigate through any stormy market conditions and land your sales targets with precision. He's like a GPS for your sales team, taking them from "cruising altitude" to "maximum altitude" in no time. So if you're looking for someone who can help you take your sales to new heights while keeping your operations running like a well-oiled machine, then John is your man! Just be sure to book your tickets early because he's in high demand and his schedule fills up faster than an airline seat during the holidays.

Diane Andonoff
F.F.F. (Freaking Fabulous Factotum)

Meet Diane, our Flight Deck Design Chief at Collected Concepts. She's the captain of the creative crew and knows how to soar to new heights in the design world. Diane's philosophy is simple: "If you can't fly, then design something that can!" And boy, does she deliver! With her keen eye for detail and fearless approach to design, she takes on every project like it's a turbulent flight and lands it smoothly every time.

Rumor has it that Diane's say is how it goes in the department. She's known to crack the whip like a seasoned pilot, but her team knows it's all in good fun. With Diane at the helm, there's never a dull moment in the design department - just endless opportunities to create something truly extraordinary. So buckle up, put your tray tables up, and get ready for takeoff.

Kerstin Schultz
Corporate Au Pair

Attention passengers, please allow me to present our Flight Operations Manager, Kerstin (pronounced Sheer-Stin, paying homage to her Swedish roots). Kerstin is simply amazing and can fill any role, she's the Swiss Army Knife of our team, ready to take on any task in the blink of an eye. When it comes to communicating with vendors, retailers, and salespeople. Kerstin is the one we turn to. Her interactions with customers, manufacturers, and sales representatives are truly effortless and impressive.

At Collected Concepts, we're lucky to have someone like Kerstin on our crew. She's got the knowledge and skills to make your life as smooth as possible. Trust us, Kerstin gets things done! So sit back, relax, and let Kerstin take care of everything while you enjoy your flight.

Kathy Stelmachowske
Schmoozologist

Kathy is our Air Travel Advocate and customer service superstar! With over 25 years of experience, Kathy is a seasoned pilot in the world of customer service. Kathy's superpower is her ability to fly through customer service support with ease, even when dealing with difficult turbulence. Her secret weapon? The power of positive thinking and a stash of airline peanuts that she always carries with her. When she's not soaring through customer service duties, Kathy loves to spend time with her husband, family, and their two dogs. They enjoy going on scenic flights together in Kathy's personal plane, the "Customer Care Express”.

She's a pro at making sure her customers have a smooth ride, and she'll make sure that your experience is nothing short of amazing. So if you need a hero to help you navigate the skies of customer service, look no further than Kathy and the team at Collected Concepts. With her approach to customer care, she'll help you reach new heights of success!

Chelsea Friddle
Agent of Action

Meet Chelsea, your Sky Service Agent at Collected Concepts and a seasoned mom of two daughters. She's like a flight attendant in the world of customer service - always ready to serve and make your experience smooth and comfortable. Chelsea is known for her ability to navigate through any turbulence with a smile on her face. Just like a pilot, she's calm under pressure and can handle any situation that comes her way. Whether it's a customer in distress or a toddler throwing a tantrum, Chelsea knows how to keep things from going off the runway.

Chelsea is always looking for ways to make your experience enjoyable and memorable, whether it's with a clever joke or a heartfelt conversation. So sit back, relax, and let Chelsea take care of you. She's got the customer service game on lock, and she'll make sure your experience with Collected Concepts is nothing short of first-class.

Devon Mills
Empress of Imagination

Ladies and gentlemen, prepare for takeoff, because we have a new addition to our crew, meet Devon our very own top gun! He joined the Collected Concept team to help our customers not only meet their goals but to exceed them!

Think of Devon as our Sales Wingman. He's always by our side, providing support and strategy to ensure our customers reach new heights. So fasten your seatbelts, and get ready for a wild ride, because with Devon on board, there's no limit to what we can achieve!

Ashley Jersewski
Customer Service Ninja

Ashley is our Captain of Creativity at Collected Concepts and a true artist when it comes to designing. She's like a navigator, always finding the right direction for any design project that comes her way.

Ashley's creativity takes flight like a soaring bird in the sky. She's always looking for new ways to elevate her designs and bring them to new heights. And just like a pilot, she knows that attention to detail is key to making sure her designs are on point. Ashley's years of experience and education have honed her skills to an epic level. She has designed logos for products, concert venues, artists, jewelers and more, making her the go-to artist for all your marketing needs. Ashley listens intently to the desires of her clients to ensure that the end product makes them soar with pride!

So buckle up and get ready to take off with Ashley and her amazing designs. She'll take you on a wild ride through the clouds of creativity, and leave you with a final product that's nothing short of breathtaking.

Stephanie Maniaci
Queen of Collaboration

Stephanie, a Design Navigator at Collected Concepts is always ready to take on any design challenge that comes her way. She's like a pilot, flying through the design world with her creativity and expertise.

Stephanie's designs are like airplanes - they're sleek, stylish, and always on point. She knows how to take an idea and turn it into a work of art that will leave you in awe. And just like a pilot, she's always striving for perfection. Stephanie's motto is simple: "Design is like flying - it's all about taking risks and soaring to new heights." And with her talent and creativity, she makes sure that every design project she works on takes off to new heights.

So fasten your seatbelts and get ready to fly high with Stephanie and her amazing designs. She'll take you on a journey through the creative clouds, and leave you with a final product that's nothing short of amazing.

Lauren Yokum
Pixel Pixie

Welcome aboard, folks! We want to introduce you to our Visual Aviator, Lauren, who's going to make sure your flight with Collected Concepts is unforgettable. Lauren is a master at capturing stunning moments with her camera that will leave you feeling like you are soaring on cloud nine.

With Lauren behind the lens, your photos will be as clear as the view from our cockpit. So fasten your seatbelts and get ready to be transported to new heights of photographic excellence. Lauren's got you covered, from takeoff to landing. Just don't forget to strike a pose before you disembark!

Harry Kabadian
Empress of Imagery

We’d like to introduce you to Harry, our Air Traffic Controller at Collected Concepts. In the world of online advertising, Harry is directing traffic and making sure your brand message takes off without a hitch. He's got a keen eye for detail and knows how to navigate the crowded airspace of the internet.

With his digital marketing skills, Harry's campaigns are as precise as a fighter jet. He knows how to target your audience with pinpoint accuracy, leaving the competitors in his wake. His ad copy is as sharp as the wing of a stealth bomber, grabbing attention and making sure your brand is seen by all. So get ready for a wild ride with Harry at the controls, he'll have you flying high in the world of online advertising in no time.